Terms and conditions

Terms and Conditions of Using Chanze Casino (hereinafter referred to as "the Platform" or "we")

1. Account Creation and Verification

By creating an account on the Platform, you confirm that you are at least 18 years old and have provided accurate personal information. You acknowledge that we may request documentation to verify your age, identity, and address.

2. Gameplay and Wagering Requirements

You must not engage in any gameplay or wager on our site if you are unable to control your betting habits or if such activity is prohibited by the laws of your jurisdiction. We reserve the right to restrict access to certain games or features based on your location, device type, or other factors.

3. Payment and Crediting

All payments made through our Platform must be made in accordance with your chosen payment method's terms and conditions. You acknowledge that we may hold any deposits as a security measure against potential losses or disputes. We reserve the right to modify or cancel transactions at any time, without notice or liability.

4. Withdrawal Requirements

To withdraw funds from your account, you must meet our minimum withdrawal threshold of £10 (or equivalent). Withdrawals are typically processed within 24 hours but may take up to five working days in some cases. You acknowledge that we reserve the right to request additional documentation or information before processing a withdrawal.

5. Responsible Gambling Tools

You agree to use our responsible gambling tools, including deposit limits, reality checks, and self-exclusion options, responsibly and as intended. We provide links to external support organizations for problem gamblers in the "Help" section of our site.

6. Licenses and Jurisdictional Compliance

The Platform operates under a remote license issued by an applicable jurisdiction (the specific jurisdiction is not named here). You acknowledge that we are committed to complying with all relevant laws, regulations, and codes of practice governing online gaming, including but not limited to those relating to data protection, consumer rights, and fair play.

7. Intellectual Property Rights

The Platform owns or has the necessary licenses for all intellectual property rights, including copyrights, trademarks, and trade secrets. You agree not to infringe on our IP rights by reproducing, transmitting, or distributing any materials from our site without our explicit permission in writing.

8. Limitation of Liability and Exclusions

To the fullest extent permissible under applicable law, we disclaim all liability for loss or damage arising out of your use of our Platform, including but not limited to direct, indirect, incidental, special, consequential, punitive, or exemplary damages. You agree that you will indemnify us against any claims made by a third party resulting from your misuse of the Platform.

9. Termination and Cancellation

We reserve the right to terminate or cancel your account at any time without prior notice or liability for reasons including but not limited to:

• suspected fraud, abuse, or other misbehavior;
• non-compliance with our terms or applicable laws;
• technical difficulties affecting gameplay;

You acknowledge that we will notify you in writing via email if we intend to terminate or cancel your account.

10. Changes and Updates

We reserve the right to modify these Terms at any time without prior notice or liability by updating them on our site. Your continued use of our Platform following such updates will be deemed as acceptance of those changes.

11. Governing Law

These Terms are governed by and construed in accordance with the laws , excluding its conflicts-of-law principles and shall not be subject to any local, state or national laws governing online gaming.

12. Disputes Resolution

In case of a dispute arising out of these Terms or use of our Platform, you agree that we may seek assistance from applicable mediation or arbitration services according to the jurisdiction's regulations.